Maintaining Congregational Connection

For the last two days, I’ve been at Trinity School for Ministry in Ambridge, PA, taking part in teaching at a worship conference hosted by Andy Piercy on the theme of “Restoring the Worship Connection”. I was one of the speakers, along with Andy, Paul Baloche, and Andi Rozier. It was great meeting and talking with so many gifted and faithful worship leaders.

In my session, I was asked to share on maintaining the congregation’s connection in worship. In other words, how do we help them not tune out? How do we remove road blocks to the congregation singing and participating? In an attempt to be succinct, and to cover some basic fundamentals of worship leading, I offered these 15 (!) essentials, and I share them here as well in the event that they’re helpful.

An invitational spirit
Psalm 34:3 is the heart of the worship leader, saying: “Oh, magnify the Lord with me, and let us exalt his name together!” We are like hosts at a feast.

A confident, humble, accessible style
Confidence to lead with clarity, humility to serve with pastoral care, and accessibility, so as many people as possible can follow and join in with you.

Songs worth singing
We have more songs at our disposal than ever, so we don’t have any reason to sing bad songs. Use songs that are musically, lyrically, and theologically rich. They’re out there!

A balanced repertoire
I wrote about the concept of “thinking in thirds” previously. Generally, the idea is that to keep as broad a cross-section of generations in your congregation engaged as possible, sing hymns, sing older/familiar songs, and sing new songs. Think in thirds.

Keys are key
The old adage of singing “from C to shining C” still holds true. Songs can dip lower, but don’t hang out in the doldrums. Songs can pop higher, but don’t hang out in the stratosphere. Keep your songs in singable keys for the average voice.

Building trust – and capital
Build trust with your congregation, and therefore build capital to save for later.

Spending that capital to push your congregation
Every congregation in the world has areas in which they can grow in worship. A worship leader who has built trust with his/her congregation can and should spend that capital to help the congregation grow. They’ll follow you if they trust you.

Modeling expressiveness
Worship leaders oftentimes lament the lack of expressiveness in the congregation. Start by modeling it from the platform, and you’ll send the message that it’s safe to be expressive in the congregation.

Using music – effectively and correctly – as a tool
Do whatever kind of style you can do, with the musicians you have, as well as you can. Don’t try to do what you can’t do. Don’t try to be who you aren’t. Don’t try to achieve a sound that isn’t achievable. Do what you can, as well as you can, and your congregation will appreciate it.

Having the right people – and equipment – run sound
Good sound encourages robust singing. It’s worth getting the right equipment and people to run sound in your setting. If you’re in a small church without a budget for this, call a larger church in your area with good sound, and simply ask for their help, and offer them a free lunch in return for a few hours of their time to help train your people and/or EQ your system.

Behind the scenes camaraderie with the pastor and worship leader
Tension or indifference between the pastor and worship leader will result in tension or indifference in the room. When a worship leader is seen as usurping or circumventing a pastor’s authority, that lack of unity is unhealthy for a congregation, and stifles their participation in worship. A pastor and worship leader must have a trusting and transparent relationship.

The worship space itself – acoustics, lighting, etc.
Dead acoustics in a room will deaden the singing, because people feel like they’re singing into a vacuum. Conversely, really bouncy acoustics will make everything unintelligible. Acoustics matter. So does lighting.

Driving the technology – so it doesn’t drive you
There’s nothing wrong with loops, multi-tracks, pads, etc. But when/if you integrate these things, make sure you’re driving them, and not the other way around. When technology drives us, and limits us, we run the risk of making the congregation’s involvement in worship incidental, not integral.

Faithfulness, faithfulness, faithfulness
Serve your congregation with faithfulness. Trust in God’s faithfulness. Over time, God will faithfully use your faithfulness, to accomplish his purposes, and glorify himself in and through the worship of his Church. You might not see the results you want to see, in the time you want to see them, but God is faithful, and your labor in him is not in vain.

The worship leader’s heart and diet
The public ministry of a worship leader starts – and is sustained – in private. Our private passion for God and his Word, will fuel our public ministry of inviting our congregations to feast upon him, and magnify his name with us.

Red Flags

Adding members to a worship team, a choir, or really any volunteer team is one of the most important and consequential jobs of a worship leader. It requires patience (when no one is stepping forward), discernment (whether or not someone is gifted), wisdom (is this person suited for a leadership position in the church?), and leadership (am I building a team or expecting it to fall into place?)

I have made some wise decisions regarding whom to add to the worship team, and I have made some not-so-wise decisions. I’ve learned that there are some things to look out for (i.e. red flags) when considering whether or not someone should be asked to join the worship team.

Here are some red flags to be looking for (in no particular order of importance):

They speak bitterly about former churches
You will not break their cycle of joining a church, being on the worship team, and then leaving and trashing that church to the next church. Instead, you will probably end up joining the club.

They “need” to be on the worship team
Be wary of someone who approaches you about joining the worship team after only weeks at the church, someone who seems overly eager to sing or play an instrument on the team, or someone who is putting pressure on you. Instead of looking for a place to serve, they are looking for a source of self-validation. They really “need” to be up front. Watch out.

They really just want to play music and leave the worship leading to you
I tell my team quite often that I am not looking to build a team of back-up instrumentalists and singers. I am looking to build a team of worship leaders. If I’m auditioning someone and they just seem to be interested in playing music and unable to articulate a passion for helping people encounter God in worship, I would be hesitant to add them right away.

They aren’t committed to the church
Before someone is in a position of leadership at a church, they need to be committed to that church. Set a bar of expectations for the members of your worship team. You won’t regret it.

They say something like “I worship most easily when I’m leading worship”
This is usually code for “when I’m not up front I’m uncomfortable because I’d rather be up front”. People who really want to be up front maybe shouldn’t be up front as much as they’d like, for their own good. (See my post from a very long time ago: “Do You Worship When You’re Not ‘Leading Worship’?”)

They are over-confident
I once had a woman come up to me after a service and say “I would love to join you on the worship team some time. I used to sing many years ago. Feel free to call on me anytime. I don’t need to audition or anything like that. I’d be fine.” You might want to encourage that audition.

They are already over-committed
I’ll always ask a potential worship team member “do you have space in your life for another commitment?” Then I’ll tell them what is expected of worship team members. If they seem excited about making this commitment and able to fulfill it, that’s an encouraging sign. If they seem burned-out just thinking about it, that’s a red flag.

They don’t enthusiastically participate in singing from the pews
Look for them on a Sunday morning when they’re in the pews. Imagine they’re the one leading worship and you’re the one looking at them on a platform. Whatever message they’re sending in the pews will be greatly magnified on stage.

They take it lightly
I remind my team quite frequently that being on the worship team means being in a position of leadership. Make sure that any person you add to your worship team feels that weight and takes it seriously.

Add to your team slowly, intentionally, and wisely. Look for red flags and don’t just hope they’ll disappear. They hardly ever do – and they’re a whole lot harder to handle once you’ve already taken the plunge.

All The Sheep Matter (And Have Names)

1As someone who’s constantly scheduling/recruiting/managing volunteers, I’ve been reminded (and amazed) recently by how much it means to people when you tell them that they matter. That you appreciate their gifts, you want them to contribute, you know they’re busy, their presence makes a difference, you really like it when they show up, and you know their name.

At my church we’ve been seriously pouring a lot of time and energy into our loving our choir, helping it to grow, and launching into the Fall with momentum, energy, and unity. A big part of that was hand-writing letters to over 65 people, some of whom had been singing in the choir for decades, and some of whom had only given it a try once in their lives (if ever).

And in the weeks since those letters hit people’s mailboxes, I’ve lost count of the number of folks who have said how much those notes meant to them. To actually receive a handwritten card – to them – that wasn’t just some sort of spammy, church-lingo, form letter, meant the world. One dear lady told me (in tears) how when she read my note that she “was a blessing”, she broke down in gratefulness.

I wonder how many of our volunteers are just hungry for some sort of pastoral connection, however sporadically, by someone in church leadership, that shows that we know their names, we appreciate them, we value their contributions, and we are blessed by their gifts. I think for some people it helps them go from feeling like they’re filling a slot, to actually being a part of a body.

Now don’t get me wrong: we have a long way to go at my church, and this isn’t some sort of pat on the back for having “arrived” at our destination with our volunteers. We have a lot of work, and loving, and recruiting, and community-building still to do. I’m an introvert, I have three kids, and I’m constantly juggling different responsibilities and initiatives like everyone else. Personally, I’m trying to grow in this area, and these last few weeks have reminded me of the fruit that can come from taking the time to tell people they are loved and they matter.

For those of us in any ministry position where it’s up to us to schedule, recruit, or manage volunteers, we have an important lesson from Jesus, the Good Shepherd, who lays down his life for his sheep. The sheep matter to Him, and so they should know that they matter to us too.

Pressing On, Feeding God’s Sheep

dryYou’ve been a worship leader at your church for nine months now. When you took the job you had high hopes for your new ministry. You really clicked with the pastor and some of the search committee members. You had a deep peace that God was leading you to move to this new city and take on a new challenge. And you knew it would be a challenge. The worship team was a mess, the congregation was opinionated, the sound system was laughable, the song repertoire was weak, the drummer couldn’t keep time, and the previous worship leader had quit after six months. You were comfortable where you were but took this new job out of obedience to God.

Nine months later and it’s been more challenging than you could have imagined. You’re frustrated with your pastor. A few members of the worship team have stepped down and been vocal in their criticism of you. You look out on Sunday morning and it doesn’t look any one wants to be singing any of the songs you’ve chosen. Whenever you try to introduce a new song people ask why you “sing so many new songs”. You sit in your office during the week and feel like you’re trapped in a bad dream. You visit other churches or attend worship conferences and leave more discouraged and weary because you can’t imagine your own church ever looking like that.

Am I even all that good of a worship leader? What am I doing wrong? Was that person right when he quit the worship team and called me an egotistical control freak? Did I make a mistake taking this job? Would anyone care if I just slept in on Sunday and watched football? How amazing would it feel to tell my pastor “I quit”?

You’re confused, burned out, beaten up, angry, and disappointed. Your body is in church on Sundays but your mind has already packed up and moved away. It’s a lost cause. You’ve come to the realization that you’re not cut out to be a worship leader, the church you’ve been serving for two years will never change, and you made a mistake ever taking the job.

Don’t give up, worship leader friend. Press on.

“Those who sow in tears shall reap with shouts of joy! (Psalm 126:5)

You are in the thick of real-life church ministry. It can be discouraging, tedious, boring, low-paying, and dry. But your labor is not in vain. Every day you are able to drive to that church and serve those people, buy your drummer a cup of coffee and then head back to church and practice with him, talk with your pastor, and get up on Sundays with a desire to help people encounter God in corporate worship, you are making the soil more fertile. One drop at a time. You didn’t make a mistake taking this job, you might have just made a mistake thinking it would be easy. It won’t be easy. But if you’re faithful, it will be fruitful. You will reap that fruit one day.

You are doing the hard work a worship leader. It isn’t glamorous. Your worship team won’t be recording an album anytime soon but you love them and encourage them anyway. Your congregation won’t suddenly look like the crowd at the worship conference you attended but you model and encourage heartfelt singing anyway. Your pastor won’t be speaking at any huge conferences next week or writing any books but you honor and pray for him anyway. Your Sunday service is a bit boring and predictable but you keep praying for God to bring a freshness and vibrancy. There isn’t a worship leader in the world who can change a church through his polish and skill. There is a God who can change a church by his Holy Spirit. Keep doing the hard work in the power of the Holy Spirit.

So you’ve been sowing in tears for nine months. You can’t even imagine what shouts of joy would sound like. You’ve worked hard, labored faithfully, and done all that you know there is to do. Your high hope has become deep despair.

To the worship leader ready to quit and walk away in retreat, imagine the story in John chapter 21 went like this:

Jesus says to you, “worship leader, do you love me more than these?”

“Yes, Lord, you know that I love you.”

He says to you: “Feed my lambs.”

Jesus says to you a second time, “worship leader, do you love me?”

“Yes, Lord, you know that I love you.”

He says to you: “Tend my sheep.”

Jesus says to you a third time, “worship leader, do you love me?”

“Lord, you know everything, you know that I love you.”

He says to you: “Feed my sheep.”

Press on, worship leader friend. May your love for the Savior compel you, and may the power of the Spirit sustain you. Your tearful sowing will one day turn to joyful shouting. Don’t stop feeding his sheep.

When Your Worship Team is Small (Really Small)

1In my post “Four Types of Worship Teams“, I advocated that worship leaders seek to model their worship teams after the picture of the body that Paul describes in 1 Corinthians 12. This way we avoid the traps/pitfalls/discouragements that come from teams whose members are just filling slots on a schedule, or being in a band for the sake of being in a band, or always trying to get to the top so they can be seen as contributing something important.

But what about when your worship team is really small? You’re scraping by from week to week with a kind gentlemen who knows three guitar chords, a fifth grader who wants to be able to play the drums, your pastor’s wife who can sing soprano, and a high school junior who’s an excellent french horn player.

You don’t look or sound like any of the worship teams you see online or hear on albums. An electric guitar has never crossed the threshold of your sanctuary. The newest song you sing was written in 2001 (and that’s pushing it!). You would be thrilled to add more musicians to the team. You would love to have the problem of having so many musicians that they’re all clamoring to play on Sundays. You wish you had a plethora of people to fill different musical slots.

But those aren’t problems you’re in any danger of dealing with really soon. Right now, you’re discouraged and your team is small. Really small.  Your main problem is trying to keep things afloat, and trying to bring together the limited amount of resources at your disposal to present something relatively cohesive from week to week. It’s not easy.

Remember these truths, oh worship leader with a small (really small) team:

God arranges the members of a body
To draw again from Paul in 1 Corinthians 12:18, don’t forget that “…God arranged the members in the body, each one of them, as he chose“. God doles out gifts and arranges members as he sees fit. Make as many invitations to musicians in your congregation to step forward, to audition, and to explore using their gifts in your team. Maybe you’ll get an overwhelming response. Maybe you’ll just get one 60-year-old who can play piano. See who God has placed in your midst. If he hasn’t given you what you want or need yet, then keep praying.

Newness and youth is an overrated idol
So your sound system hasn’t been updated since the 70s, the average age of your worship team is 70, the most people your church has ever had in attendance is 70, and the ideal era of worship songs for most people in your church is 1870. Don’t waste your time trying to be the man or woman who modernizes everything about your church. Focus first on faithfulness, listen well to the hearts of your people, and once your motives are to edify your church, move forward one step at a time. I think worship leaders worry way too much about newness and freshness and contemporariness. Of course we want our church and our ministries to be alive and vibrant, not dead and dormant, but don’t eschew rootedness for the futile pursuit of relevance.

Small worship teams can be incredibly fruitful
Maybe it’s just you on the platform with an old piano that your church can’t afford to tune. Or maybe there are four of you, and if you try to play anything faster than “Shout to the Lord”, the wheels fall off. Your ministry – and the ministry of a small worship team of just a few musicians – can be incredibly fruitful. Fruitfulness doesn’t come from numbers. Fruitfulness is a gift of the Spirit! And when God-empowered, Spirit-manifested, Jesus-centered gifts come together, regardless of the size, then beautiful and fruitful things can happen.

The people who sit in a small church meeting in a high school cafeteria need the same thing as the people sitting in padded seats in a megachurch. They need Jesus. There is absolutely no reason why a small worship team, even if it’s just one person singing along to worship songs off of YouTube, can’t very effectively and fruitfully exalt Jesus in his or congregation’s eyes. Don’t be discouraged if your team is small.

Finally, a practical encouragement:

Keep inviting
One of the most recent additions to the worship team at my church was at our church for about six months before he finally stepped forward. And I’m glad he did! He plays acoustic and bass guitar, and is a wonderfully gifted worship leader. He had heard my pleas for musicians, had read my blurbs in the church newsletter, and finally after hearing me invite people enough, he stepped forward. Never stop inviting those musicians-in-hiding in your church to step forward and explore using their gifts.

One last thing.

Even when you’re just trying to keep things afloat, or fill the slots on a schedule with a fairly small pool of resources, don’t fall into the trap of thinking you’re doing it in a vacuum, or that you’re the only worship leader who deals with these problems. The even greater news of 1 Corinthians 12 (verses 4-6) for Christians is that even though there are varieties of gifts, varieties of service, and varieties of activities, we’re all filled with the same Spirit, following the same Lord, and empowered by the same God, even as spread out and different-looking (and sounding) as we are.

Large teams and small teams (even when they’re really small) are all part of God’s grand design for his Body, the Church. This is good and encouraging news.